5 Below Return Policy
Vendor Website:
Vendor Return Policy:
Key Takeaways from Our Review:
- In-store OR online purchases can be returned to any store location
- Return by mail is not available for in-store purchases
- Shipping charges will not be refunded
- Return shipping labels are not provided
- 2 – 10 business days for refund to be credited to your account
- Wondering about 5 Below hours? It varies from store to store, but you can find the info easily with the 5 Below store locator
- You can submit a help request online
- Want to talk to a human? There are a few more options when you sign in to your 5 Below account
- Please note: 5 Below does not provide return shipping labels for online orders, nor do they reimburse shipping costs (this includes 5 Below Squishmallow plushes and toys)
- Bulk orders are not returnable or refundable
