Kohls Return Policy
Vendor Website:
Vendor Return Policy:
Key Takeaways from Our Review:
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Kohls accepts most returns with or without a receipt within 180 days of the original purchase
- Items purchased in a Kohls store must be returned to a Kohls store (any location)
- If you can’t find your receipt and Kohls is not able to locate the purchase in their system, it is considered a non-receipted return and you will receive a Kohls merchandise credit based on the lowest regular or promotional price of the item over the last 13 weeks
- You can return Amazon.com purchases at a Kohls store!
- Here is where you can start a return for a Kohls online purchase
- You can start a chat with Kohls Customer Service at the bottom of this page
- Kohls has the following return exceptions:
- Premium electronics and watches must be returned within 30 days of purchase with the original packaging and a valid receipt
- Beauty purchases must be new or in gently used condition and must be returned within 60 days from the date of purchase with a valid receipt
- There is a separate return policy for Food Network products
- You can speak to a Customer Service associate in-store at a service counter during store hours or via phone at (855) 564-5705 Monday through Saturday 7 a.m. until 9 p.m. CT and Sunday: 10 a.m. until 8 p.m. CT
