Nike Return Policy

Photo of Nike shoes on the Nike Return Policy page
Photo by Karl Solano: https://www.pexels.com/photo/person-wearing-grey-nike-sneakers-2729899/

Nike Return Policy

Vendor Website:

Nike

Vendor Return Policy:

Nike Return Policy

Key Takeaways from Our Nike Return Policy Review:

  • All Nike products purchased in a store, on the website, or in the mobile app have a 60-day return period
  • Products are returnable beyond 90 days if they are unused and unwashed
  • Items purchased at a Nike store can be returned to any Nike store
  • You can return Nike items to a store without a receipt if you have the barcode, order number, email address, or phone number
  • To initiate a return for items purchased on the website or in the app, sign in to your Nike account or access your orders page with your order number and email address
  • If you receive defective or flawed items, they can be refunded or exchanged within 90 days of original purchase – if beyond 60 days, you’ll need to refer to this Nike warranty info
  • Items purchased at a Clearance Store cannot be returned or exchanged unless they are defective or flawed
  • This stuck out to us as a bit invasive: Nike’s return policy states that they reserve the right to “require and electronically capture consumer information from a valid state or government ID for all returns/exchanges
  • For further assistance, you can contact Nike’s Customer Service professionals:
  • Find a location near you with the Nike Store Locator