Nike Return Policy
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Vendor Return Policy:
Key Takeaways from Our Nike Return Policy Review:
- All Nike products purchased in a store, on the website, or in the mobile app have a 60-day return period
- Products are returnable beyond 90 days if they are unused and unwashed
- Items purchased at a Nike store can be returned to any Nike store
- You can return Nike items to a store without a receipt if you have the barcode, order number, email address, or phone number
- To initiate a return for items purchased on the website or in the app, sign in to your Nike account or access your orders page with your order number and email address
- If you receive defective or flawed items, they can be refunded or exchanged within 90 days of original purchase – if beyond 60 days, you’ll need to refer to this Nike warranty info
- Items purchased at a Clearance Store cannot be returned or exchanged unless they are defective or flawed
- This stuck out to us as a bit invasive: Nike’s return policy states that they reserve the right to “require and electronically capture consumer information from a valid state or government ID for all returns/exchanges“
- For further assistance, you can contact Nike’s Customer Service professionals:
- By phone at (800) 806-6453
- Via chat
- Find a location near you with the Nike Store Locator
