Return options available: Retail store, authorized third party dealer, phone, online
Devices and accessories can be returned for 14 days from the date of purchase
Certain promotional offers may cause you to become ineligeble for discounts
There are separate retail location return policies for Hawaii and Puerto Rico
If returning via phone or online, phone must be returned to T Mobile by mail within twenty (20) days of original purchase (must call T Mobile at 1-833-735-0042 for Return Merchandise Authorization, or RMA, number)
