Question 1

What is the Costco mattress return policy?

Accepted Answer

The Costco mattress return policy is very similar to most other Costco products - you can return a mattress to any of 800+ warehouse locations.

Question 2

What is the Costco jewelry return policy?

Accepted Answer

Members returning a diamond over 1.00 carats must present all original paperwork (IGI and/or GIA certificates) and will receive a jewelry credit memo. Within 48 hours, a Costco Graduate Gemologist will inspect for authenticity.

Question 3

What is the Costco return policy without a receipt?

Accepted Answer

You can find your order history in your Costco membership online account and use this as proof of purchase for a return.

Question 4

What is the Costoco return policy for clothes?

Accepted Answer

Costco guarantees your satisfaction on every product they sell and will refund your purchase price (to the method of original purchase), except for items that have their own return policies such as electronics, jewelry, alcohol, cigarettes, custom kiosk items, and products with an expected limited useful life expectancy (tires, batteries, etc.).

Question 5

What is the Costco return policy for iPads or other Apple products?

Accepted Answer

Costco requires that a factory reset is done on any Apple device you choose to return. All personal information, including “Find My” must be removed from your device. A factory reset will accomplish this.

Question 6

What is the Costco return policy for printers?

Accepted Answer

The Costco return policy for printers falls under their electronic devices policy. They will accept returns within 90 days for electronic devices, major appliances, drones and aerial cameras, camcorders, and mobile phones (varies by carrier service contract).

Question 7

What is the Costco return policy for memberships?

Accepted Answer

Costco will cancel and refund your membership fee at any time if you are dissatisfied with your membership, no questions asked.

Costco Return Policy

Costco Return Policy

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