Glossier Return Policy

Vendor Website:

Glossier

Vendor Return Policy:

Glossier Return Policy

Key Takeaways from Our Review:

• Returns must be processed within 30 days of receiving your order
• The order number (GLO #) must be provided in order for a return to be processed
• Refunds are applied to the original payment method and it takes 5 – 10 business days
• Some orders are available for self service returns
  • In order to determine eligibility, check your Account page
  • If the option is not available or if you would prefer to make an exchange, email the gTEAM (see below)
• Gift cards and store-specific purchases are considered final sale and are neither exchangeable nor refundable
• If you would like assistance with a return or have questions about the Glossier return policy, please reach out to gTEAM@glossier.com
• If you received a gift that you wish to return or exchange, email gTEAM@glossier.com – return value will be provided in the form of store credit
• Want to visit a Glossier store? Here’s where they currently have (or are in the process of opening) Glossier retail locations