Gucci Return Policy
Vendor Website:
Vendor Return Policy:
Key Takeaways from Our Review:
- Note: This information applies to Gucci in the USA
- Returns can be done online or at a Gucci store
- You can return items within 30 days of original purchase (10 days in the case of beauty products)
- To do an online return, you’ll need to print a shipping label from your MY GUCCI account
- For in-store returns, products can be returned to any Gucci store in the US
- Refunds will be credited to the original form of payment
- Refunds for online orders completed with PayPal, Amazon Pay, Affirm, or 4Gift can be brought to a store for return but must be processed by a Gucci warehouse – the store will package and ship to a warehouse on your behalf and return/refund will be processed in 7 – 10 business days
- Delivery & shipping charges are not refundable
- Monogrammed, made to order, and DIY items are are considered final sales and cannot be returned
- You can start the return process for Gucci products here
- Find a store using the Gucci Store Locator
- Need further assistance?
- Launch Gucci live chat from this page
- Contact Gucci on WhatsApp
- Send Gucci an email
- Call a Gucci Client Advisor at (877) 482-2430
